Special Event Operations Case Study

Client: DDOT Traffic Management Center

Challenge: DDOT needed a solution to help organize special events, create event site maps, develop health and safety plans, manage event incidents and assignments, monitor public health and safety operations, and create after-action reports.

Solution: SymGEO configured and deployed an ArcGIS Special Event Operations Solution to enable the hosting of comprehensive information about an event in one authoritative, collaborative place.

Client Feedback: “The Special Events solution has sparked a new level of excitement in preparing for special events in the city. With SymGEO’s technical help, DDOT now has improved internal communication and decision-making abilities. The training provided by SymGEO has been super beneficial – they are a treasure!” – DDOT Program Manager, Traffic Management Center

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